Pricing
Priced for the work, not the seats.
A platform subscription for the governance, prepaid credits for the runs, and licensed Packs for the domain expertise. Bring your own model keys and you pay us for the platform only.
All figures in Singapore dollars, illustrative. 1 credit = S$0.01, published and unchanging. Reviewer seats are deliberately cheap.
- Credit value
- S$0.01 per credit
- Meters
- Platform + model, one wallet
- BYOK
- Model meter 0
- Data region
- Singapore
- Billing
- Card or invoice, SGD
- Yes 5,000 credits total, not monthly
- Yes 3 builder · 5 reviewer seats
- Yes Studio, Hub and Evaluation Lab
- Yes Development environment
- No No production deploy
- No No licensed Packs, no SSO
- Yes 60,000 credits / month
- Yes 5 builder · 20 reviewer seats
- Yes Dev + Production environments
- Yes Audit export, 90-day retention
- Yes Email support, next business day
- No No SSO, no review sampling
- Yes 250,000 credits / month
- Yes 15 builder · 100 reviewer seats
- Yes SSO — OIDC and SAML
- Yes Progressive autonomy and review sampling
- Yes Shadow and canary releases, dual approval
- Yes 99.9% availability, committed in the contract
- Yes 1,000,000+ credits, negotiated
- Yes Seats by agreement, unlimited reviewers
- Yes Customer-managed keys
- Yes Cloud Dedicated, customer VPC, hybrid, private
- Yes Negotiated availability commitment, named CSM, 24×7 P1
- Yes Negotiated DPA, legal hold, extended retention
Annual contracts are billed at ten months for twelve. Every tier can bring its own model keys, including Trial — BYOK is not an enterprise upsell.
What a credit is, in two sentences
One KrewOS credit is one unit of metered platform consumption, prepaid and drawn down as your crews run. One credit is one Singapore cent, so a thousand credits is ten dollars and you can do the arithmetic without us.
Platform credits — always charged
Run orchestration, node execution, retrieval and reranking, evidence storage and indexing, evaluation runs, human-task management, audit retention and artefact storage. This is the meter that never goes to zero, because governance is the product.
Model credits — zero under BYOK
Inference through KrewOS-managed provider keys, at published per-model rates. Point us at your own provider account and this meter reads zero for every run: your provider invoices you directly at your negotiated rates.
One wallet, two meters
Both meters draw from the same prepaid balance, shown as a single figure in the top bar of your workspace with days of runway attached. Every run's settlement is itemised by node in the ledger.
Worked example — one document review
| Node | Platform | Model |
|---|---|---|
| Jurisdiction router | 2 | 4 |
| Evidence Research Pod · 4 agents, 11 retrievals | 34 | 96 |
| Drafting | 6 | 140 |
| Adversarial Reviewer | 6 | 88 |
| Regulatory Review Pod · deterministic gates | 18 | 12 |
| Human task, audit and storage | 12 | 0 |
| Total credits | 78 | 340 |
| At list | S$0.78 | S$3.40 |
| With BYOK | S$0.78 | your provider |
Already have provider contracts? Keep them.
With BYOK, model consumption is billed by your provider directly and your KrewOS credits cover only platform runtime — orchestration, retrieval, evidence, evaluation, governance and audit. Monthly credit burn typically falls by 60–75%, and you keep your negotiated model rates and your existing zero-retention terms.
- Managed keys, 400 matters / month
167,200 credits - BYOK, same 400 matters
31,200 credits - Reduction in credit burn
81% - Matters covered by a Professional allowance
~3,200 / month
BYOK does not lower your subscription. What it buys is headroom and rate control — and, for most regulated buyers, a model contract their risk committee has already signed off.
Everything, compared
The line that matters is usually not the price. It is whether the tier gives your compliance function what it needs to sign the thing off.
| Capability | Trial | Practice | Professional | Regulated |
|---|---|---|---|---|
| Commercials | ||||
| Price | Free, 30 days | S$690 / mo | S$2,400 / mo | From S$9,500 / mo |
| Annual equivalent | — | S$6,900 | S$24,000 | Annual contract |
| Included credits | 5,000 total | 60,000 / mo | 250,000 / mo | 1,000,000+ / mo |
| Top-up bundles | No | Yes | Yes volume rates | Yes committed use |
| Payment | — | Card | Card or invoice | Invoice, PO, SGD or USD |
| Seats and scope | ||||
| Builder seats | 3 | 5 | 15 | By agreement |
| Reviewer seats | 5 | 20 | 100 | Unlimited |
| Workspaces / Projects | 1 / 1 | 1 / 5 | 5 / unlimited | Unlimited |
| Environments | Development only | Dev + Production | Dev + Test + Production | All, plus dedicated |
| Production deployment | No | Yes | Yes | Yes |
| Build and catalogue | ||||
| Studio, Assemble and Engineer modes | Yes | Yes | Yes | Yes |
| Hub — verified components | Yes | Yes | Yes | Yes |
| Private tenant catalogue | No | No | Yes | Yes |
| Licensed Packs | No | Licensed separately | Licensed separately | Separately, volume terms |
| Git export and eject | Yes | Yes | Yes | Yes |
| Governance | ||||
| Evidence, abstention and sufficiency scoring | Yes | Yes | Yes | Yes |
| Evaluation Lab and release gates | Yes | Yes | Yes | Yes |
| Progressive autonomy — review sampling | No | No | Yes | Yes |
| Shadow and canary releases | No | No | Yes | Yes |
| Dual approval on high-risk Actions | No | No | Yes | Yes |
| Audit export | No | 90-day retention | Configurable retention | Extended retention, legal hold |
| Security and deployment | ||||
| SSO — OIDC and SAML | No | No | Yes | Yes |
| BYOK — bring your own model keys | Yes | Yes | Yes | Yes |
| Customer-managed encryption keys | No | No | No | Yes |
| Data region | Singapore | Singapore | Singapore | SG, dedicated, VPC, hybrid, private |
| Availability commitment | Not carried | Not carried | 99.9% Control Plane, in the contract | 99.9% or higher, negotiated |
| Service credit if we miss it | No | No | 10 / 25 / 50% of the month's base | Same schedule, boundaries derived from the committed figure |
| DPA | Click-through | Standard | Standard | Negotiated |
| Support | Docs and community | Email, next business day | Priority 8×5, 4h P1 | 24×7 P1, named CSM, QBR |
Packs and add-ons
Packs are licensed annually and separately from the platform, because the domain IP has its own publisher and its own maintenance cadence. Maintained Packs carry dated currency assertions and notify entitled tenants when a source changes.
KrewOS Pack licences
| Pack | Annual licence | Maintained | What is inside |
|---|---|---|---|
| Singapore Legal Practice | S$18,000 | Quarterly | Jurisdiction routing, clause libraries, privilege policies, LawCrew templates, evaluation datasets |
| MAS Financial Compliance | S$24,000 | Quarterly | Controls mapping, reconciliation policies, dual-approval templates, dashboards |
| Aquaculture Operations | S$12,000 | Half-yearly | Species and regional knowledge, water-chemistry rules, telemetry connectors, escalation routing |
| SG Tender Response | S$9,000 | Quarterly | Tender relevance classification, requirement extraction, response templates, compliance checklist |
Add-ons
- Additional builder seat
S$95 / mo - Additional workspace
S$250 / mo - Extended audit retention, 7 years
S$400 / mo - Managed Crew Operations
from S$3,500 / mo - Implementation
from S$25,000 - Private deployment engagement
Quoted
Top-up bundles
- 50,000 credits
S$500 - 250,000 credits
S$2,250 - 1,000,000 credits
S$8,000 - 5,000,000+
Committed use
Bundles are valid twelve months from purchase.
Questions we would rather answer here than on a call
What happens when credits run out mid-run?
The run is never killed. Credits are reserved at admission and settled at each checkpoint. If the balance falls short, the crew stops issuing new side-effect Actions, finishes the checkpoint it is on, and parks in awaiting_credit with a 72-hour grace window. Top up and it resumes from the checkpoint automatically.
Do credits roll over?
Plan-included credits reset monthly and do not roll over. Purchased top-up bundles are valid for twelve months. Annual plans roll over up to one month's allowance.
Can I cap spend?
Yes — hard caps per run, per project and per tenant. Against a soft cap the runtime degrades the model tier or concurrency before it fails. Against a hard cap it fails closed, before spending. Alerts fire at 50%, 80% and 95%.
Can I deploy to production on trial?
No. Trial is a development environment with 5,000 credits and 30 days. This is deliberate: it protects the value of the paid tiers, and a production deployment with no SLA behind it is not something we want in a regulated firm.
What counts as a seat, and are reviewers charged?
A builder seat can create and edit crews, releases and knowledge. A reviewer seat sees only the Approval Workbench and the runs assigned to them. Reviewers are included in generous numbers and never metered per approval — shared logins would destroy the named-accountability trail the product exists to produce.
Can I move regions later?
No. A workspace's data region is chosen at creation and is immutable. Moving is a migration for both parties, so we make you choose deliberately rather than discover it in year two.
What is in a Pack licence?
Crew Templates, Knowledge Packs, deterministic policy packs, evaluation datasets and dashboards for one vertical, licensed annually to one tenant. A Maintained Pack adds dated currency updates and change notifications on the published cadence.
What is the SLA?
99.9% monthly Control Plane availability, committed in the contract rather than attached to a plan. Miss it and you are credited automatically on a published schedule — 10% of the month's base below 99.9%, 25% below 99.5%, 50% below 99.0% — as money against your next invoice, never as expiring credits. Three months below 99.0% in a rolling twelve and you can leave without penalty. Recovery targets are RPO ≤ 15 minutes and RTO ≤ 4 hours on the standard tier, published as targets and carrying no credit.
How does BYOK billing work?
You register your provider credentials as encrypted secret references. Runs route inference to your account, your provider invoices you, and the model meter on your KrewOS wallet reads zero. Platform credits are charged as normal.
Do evaluation runs consume credits?
Yes, and we say so up front. Testing is real work — retrieval, inference and scoring all happen. Failed runs consume the credits used up to the failure point; runs that fail due to a KrewOS fault are refunded automatically.
Can I pay by invoice in SGD?
Yes on Professional and Regulated, with purchase-order references and thirty-day terms. Practice is card only. USD invoicing is available on Regulated.
What happens to my data and manifests at the end of a contract?
You can export a complete engineering repository at any time during the contract, including manifests, schemas, prompts, policies, evaluation suites and audit records. After termination the workspace is read-only for 30 days, then deleted on the retention schedule. Nothing is deleted silently.
Try it yourself
5,000 credits, 30 days, no card and no production deployment. Enough to build a crew from a template, run it on your own sample documents, read the evidence behind a claim and export the audit trail.
Start freeBring your compliance team
45 minutes with a solutions engineer using your jurisdiction and your documents, with the residency, retention and audit questions answered on the call rather than in a questionnaire three weeks later.
Book a demoCompare deployment options