Trust Centre · Data residency & sovereignty

Singapore only, and we will show you exactly where the line is.

Every workspace is created in the Singapore region. Customer content, run state, evidence and audit records stay there. The region is chosen at workspace creation and cannot be changed afterwards — that is a deliberate constraint, and it is stated on the creation screen in bold.

Singapore is the only region at launch. No additional regions are committed; if one is added, existing workspaces are unaffected.

Primary region
Singapore
Regions available
1
Region mutability
Immutable
Chosen at
Workspace creation
Backups
In-region only
Support tooling
In-region only

The plane split, without the architecture diagram

KrewOS separates governance from execution. The Control Plane decides what is allowed; the Execution Plane does the work and holds the data. Keeping those apart is what lets one governance model coexist with strict residency, because the two do not have to live in the same place.

Control Plane

Governance

Holds identity, the component catalogue, Crew Manifests, policies, evaluation suites, releases and entitlements. It knows what your crews are allowed to do. It does not hold the documents they work on.

Identity & RBAC Catalogue Manifests Policies Evaluations Releases Entitlements Billing metadata

Execution Plane

Your data

Runs the compiled plan and holds run state, retrieved content, generated artefacts, evidence records, human decisions and the audit trail. This is where your data actually is, and it is the plane that moves under the enterprise deployment tiers.

Run state Knowledge content Retrieved evidence Generated artefacts Correction Records Audit trail Secrets references

Five deployment tiers

Governance stays central in all five. What changes is where execution runs and who operates the infrastructure underneath it.

TierWhere execution runsWhere your content sitsOperated byTypical buyerCMK
KrewOS CloudManaged, shared, SingaporeKrewOS Singapore regionwGrowSME and standard enterpriseNo
KrewOS Cloud DedicatedManaged, dedicated resources, SingaporeKrewOS Singapore region, isolatedwGrowHigher isolation or performance needsYes
Enterprise — Customer VPCYour cloud accountYour account, your regionShared — we deploy, you own the accountResidency rules and private-system accessYes
Enterprise — HybridLocal runtime, central governanceYour premises for knowledge and run stateSharedPrivate data with managed governanceYes
Enterprise — Private / LocalYour infrastructureEntirely yoursYou, with our supportRestricted or disconnected environmentsYes

What never leaves the region

On KrewOS Cloud, the following data classes are stored and processed only in Singapore. Where something does cross a boundary, it is named here rather than omitted.

Data classStored inProcessed inLeaves the region?
Knowledge Pack content and embeddingsSingaporeSingaporeNever
Run state, checkpoints and artefactsSingaporeSingaporeNever
Evidence records and retrieval tracesSingaporeSingaporeNever
Human decisions and Correction RecordsSingaporeSingaporeNever
Audit trail and exportsSingaporeSingaporeNever
Backups and point-in-time archivesSingaporeSingaporeNever
Support and diagnostic toolingSingaporeSingaporeNever
Model inference payloadsNot stored by the providerSingapore-resident endpointsOnly to approved in-region endpoints
Account and billing metadataSingaporeSingaporeNever
Aggregate platform telemetry (no content)SingaporeSingaporeNever

Model provider residency

A model profile declares the jurisdictions its endpoints may sit in and the retention terms required of the provider. The runtime refuses to route to an endpoint outside the declared set, so residency is enforced by configuration rather than by an operator remembering.

  1. In-region endpoints only

    Approved models must offer a Singapore-resident endpoint to be added to the list.

  2. Zero retention required

    Providers must contractually agree to no retention and no training on submitted content.

  3. Bring your own key

    Use your own provider contracts and your own negotiated terms; we hold the credential as an encrypted reference and never in a prompt.

  4. Private model adapters

    Point the gateway at a model you host yourself, including inside a disconnected environment.

Region immutability

Cannot be changed

A workspace's region is fixed at creation. Changing it later would be a full data migration for both parties, so we do not offer it as a setting that looks reversible when it is not.

  • Chosen at
    Workspace creation
  • Changeable later
    No
  • Migration path
    New workspace, exported manifests
  • What migrates
    Manifests, components, policies
  • What does not
    Run history, audit trail
  • Multiple regions per tenant
    Supported once a second region exists

If your obligations require data to sit outside Singapore today, the answer is a Customer VPC or Private deployment, not a region setting we do not have.

wGrow Technologies Pte Ltd · Singapore · Residency commitments described apply to KrewOS Cloud and Cloud Dedicated. Self-hosted tiers place residency under your control and are documented in the deployment guide.